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Impetus has expertise in
cutting edge technologies
including SOA, SAAS, Web
Services, Open-source
technologies etc. We use
proven methodologies
(RUP, Agile), best practices, and design patterns for
component and object-
oriented designs. »

 
  Home > Services > Application Management  
 

Impetus offers 24x7 remote-hosted application management support for its clients' hosted application deployments at various data centers. Clients outsource technical support activities to us, and we make sure that their application is up and running on a 24x7x365 basis with minimum downtime.

In the event of the application shutting down due to any reason, the Impetus support team is all-equipped to rectify the problem and make it available for the client's customers at the earliest possible time.

Using mature monitoring, instrumentation capability, and best practices, our management teams based in USA and India provide round-the-clock coverage and redundancy for complex deployments. The services include application deployment and maintenance services, and extend to cover application enhancements and minor functional changes that might be required from time to time. Some instances of this service offered include:

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Impetus has been supporting its clients' developers working on enterprise supply chain software, with Tier 1, Tier 2 and Tier 3 support from India for the past 3 years. Impetus is supporting the South East Asian and European customers of this client from India on a 24 x 7 basis.
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We provide support in native international language support; we can support languages like Japanese, German, Korean and French.
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Impetus provides core application maintenance support for a healthcare software company, with its application hosted at multiple data centers in Chicago.
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We are providing application support and Tier 2 support for our client in the USA, and its customers, on their hosted healthcare application, which supports more than 600 wholesale pharmacies and home health agencies across the nation.
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Impetus provides application support and maintenance services to a data research and analytics company that helps provide better consumer insight to its customers.
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The promise of reliable and superior service available round the clock, coupled with the fact that the best technical minds would be taking care of your application, provides the maximum confidence to a client. Our services are designed and implemented to assure the same.