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Impetus has expertise in
cutting edge technologies
including SOA, SAAS, Web
Services, Open-source
technologies etc. We use
proven methodologies
(RUP, Agile), best practices, and design patterns
for
component and object-
oriented designs. »
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Impetus
offers 24x7 remote-hosted application management support
for its clients' hosted application deployments at various
data centers. Clients outsource technical support activities
to us, and we make sure that their application is up and
running on a 24x7x365 basis with minimum downtime.
In the event of the application shutting down due to any
reason, the Impetus support team is all-equipped to rectify the problem and make it available for the client's customers
at the earliest possible time.
Using mature monitoring, instrumentation capability, and
best practices, our management teams based in USA and India
provide round-the-clock coverage and redundancy for complex
deployments. The services include application deployment
and maintenance services, and extend to cover application
enhancements and minor functional changes that might
be required from time to time. Some instances of this service
offered include:
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Impetus has
been supporting its clients' developers working on
enterprise supply chain software, with Tier 1, Tier 2 and Tier 3 support from India for the past 3 years.
Impetus is supporting the South East Asian and European
customers of this client from India on a 24 x 7 basis. |
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We provide
support in native international language support;
we can support languages like Japanese, German, Korean
and French. |
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Impetus provides
core application maintenance support for a healthcare
software company, with its application hosted at multiple
data centers in Chicago.
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We
are providing application support and Tier 2 support
for our client in the USA, and its customers, on
their hosted healthcare application, which supports
more than 600 wholesale pharmacies and home health
agencies across the nation.
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Impetus
provides application support and maintenance services
to a data research and analytics company that helps
provide better consumer insight to its customers.
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The
promise of reliable and superior service available
round the clock, coupled with the fact that the
best technical minds would be taking care of your
application, provides the maximum confidence to
a client. Our services are designed and implemented
to assure the same.
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