Case Studies  

The client is a leading provider of telecom services, including business integration and infrastructure solutions for communication services organizations. The client needed to develop adapter solutions to enable its customers and service providers to exchange critical business data between disparate systems. Adapters provide integration between the incompatible systems of customers, the client's generic clearinghouse/managed services, and the systems of the service providers. Read

The client is a fast growing end-to-end online marketing solutions provider for advertisers, publishers, and online affiliates. The need was to design and develop an administrative application for managing advertisers and publishers efficiently. Read

The client is a leading provider of high definition video and audio communications products to more than 100 countries in North America, Europe and Asia Pacific. It planned to launch a High Definition (HD) video communications product for Mac/Windows machines in various countries of North America, Europe and Asia Pacific. As all countries had different network environments, the client was finding it difficult to test the efficient data transfer services to ensure HD quality videos to its end users. Read

The client is a market leader in mail box services. Its products include large systems for processing huge amounts of mails which includes bills, account statements and others. The need was to perform the Cloud based performance testing of the large NoSQL application. Read

The client is a leading service provider of online advertising space (for both advertisers and publishers). It offers five result-driven online advertising services: Lead Generation, Email Marketing, Affiliate Marketing, Display Advertising, and Search Marketing. Its advertising network consists of over 30,000 top online publishers, who leverage its solution to maximize the profitability of their Web traffic. The need was to create a highly scalable and flexible Web Content Management System for better user experience. Read

The client is a premier trade body and chamber of commerce for the IT-BPO industries in India, with over 1200 members, ranging from Indian companies, to MNCs. The need was to revamp and re-platform its current website on an open source platform so as to create a user friendly, collaboration driven web presence. Read

The client offers its customers a fully-integrated spend management system that automates purchase order entry, invoice entry and eProcurement, with budget based controls and reporting. It provides customers with control and real-time visibility over all expense transactions. The need was to optimize its existing expense management system for enhanced user experience and to win new customers. Read

The client is a leading Distribution and Technology Solutions provider for the healthcare sector. The client has developed a healthcare product, which is a SaaS-based hosted clinical solution for different healthcare and hospice organizations based in the USA. The product supports functions such as patient assessment, patient admission, medication, visit schedules, clinical records, etc. The need was to perform the performance testing of this product for enhanced customer satisfaction. Read

The client is a leading provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals. The client offers a financial application that lets users take a picture of their W2 form with a mobile phone and automatically fill in their tax returns. The client asked Impetus to re-architect the existing application and undertake a code review of it for the Android platform. Read

The client is a leading provider of business and financial management solutions for small and mid-sized businesses, consumers and accounting professionals. One of the client's applications, which is developed on the Android platform is meant for small/medium business owners for getting connected to their customers. Also, the end customers can use it to receive offers from their favourite vendors. The client asked Impetus to design, develop, and test this application on the J2ME platform. Read

The client provides brand protection and traffic integrity services to its premier advertising customers. The client wanted to design a scalable architecture, which could be used to crawl terabytes (TB) of data from the Internet and make it searchable based on some filters. The application not only needed to meet the client’s specific business requirements, it also had to be highly scalable, data reliable, easy-touse, inexpensive to manage and provide better business stability. Read

The client is a telecommunications giant providing numerous solutions that automate the supply chain for service providers and trading partners in the telecom industry.The client maintains a number of production systems which make use of the Oracle RDBMS. Some of these systems require 'standby' or 'secondary' instances of the database for failure, or disaster recovery use. In some cases, the application needed the standby database to be immediately available for use in both read and write/update modes. The company required a satisfactory solution for high availability and failover. Read

The client is a global provider of human capital management solutions. The client was developing its next generation of products using Flex technology for the UI. It required an appropriate tool that could help in performance testing of this next-gen application. Read

The client is a global leader in IP Geo-location data and services. The need was to implement highly scalable ETL system capable of running on Peta Bytes scale data volumes. Read

The client is a leading Internet marketing services provider. With a user base of over 3,000 advertisers across dozens of verticals, it also boasts an advertising network consisting of 30,000+ online publishers. The client needed to reduce its turnaround time on lead information collection sites. Read

The client is a 32,000+ employee-based strong enterprise today that specializes in Distribution and Technology Solutions for healthcare. It needed to develop a Rich User Interface (in support of internationalization)over the Web using Microsoft’s Silverlight technology and undertake test automation of its existing and new applications. The client was looking for a partner it could collaborate with for application design and architecture, performance test planning and testing and for transforming its existing product suite to the SaaS-based hosted solution. Read

The client is a leading Health Insurance Process Automation Solutions provider in the USA. A significant challenge for the client was to undertake its product R&D in a cost-effective manner. It also needed flexible staffing, tuned to its changing business requirements. At the same time, it was looking for a solution provider that would deploy a White Box Extension Model and enable it to shorten the cycle time for product releases. Read

The client is a leading provider of Mobile User Management Software and services. It required an extension (module) for its existing application, which could monitor the health and performance of Windows Mobile® devices. This included monitoring each and every transaction between the device and Microsoft Exchange server, device security compliance, problem management etc. Read

The client is a leading provider of Mobile User Management Software and services. The client needed an application, which could monitor the health and performance of the Smartphone. The application is expected to warn users of any risks or pending problems and help them resolve these issues. The company also needed to collect and report various kinds of device usage statistics like application usage, data usage, device information and network information, ranging from the BlackBerry handheld to the server. Read

The client is a leading Internet Advertising solutions provider. The client’s current search/brokerage system was not performing as per the Service Level Agreements leading to a direct loss of revenue. Therefore, it desired to optimize the system to scale with new robust architecture. Read

The client is a leading Television Advertising solutions provider.The client required a solution which would enable its advertisers to create and manage advertising campaigns efficiently. Read

The client is a leading risk management solutions provider. The client decision support system provides the information, tools, and expertise to help customers decide with confidence and mitigate their financial risks. To make this system more efficient, the client required a fully configurable, scalable architecture that would integrate it with business bureaus for automated decision-making. Read

The client maintains the world's largest online index of web content, and provides automated search technology that helps people access relevant information from their vast online index. The client needed a full-fledged discussion/forum application designed for the Google App Engine that included voting, tagging, comments and a reputation point system for users. Read

The client is a global leader in measuring the digital world and the preferred source of digital marketing intelligence. The need was to verify if Hadoop can provide a solution with better performance, scalability, and robustness as compared to its existing system, which is a C++ based implementation. Read

The client is a leading healthcare provider that offers infusion, specialty and home medical equipment services to its patients. The need was to test the complete application. Read

The client provides point-of-sale (POS) solution to the pharmaceutical vertical. The need was to test the application for its performance, reliability, and scalability. Read

The client is a leading provider of procurement services and manages the supply chain for many Long Term Care facilities in the USA. Impetus’ QA team tested the entire procurement system and delivered a quality product within a stringent deadline. Read

The client is a global provider of human capital management solutions. Our test automation framework for workforce management solution enables the client to realize a huge productivity increase. Read

The client is a leading online marketing agency that offers a full suite of performance marketing solutions to help advertisers acquire customers more profitably. Impetus helped to optimize the client's online lead generation and processing solution, resulting in a multi-fold increase in revenues. Read

The client is a leading financial solutions and services provider. The primary application of the client was in production and the user base was growing rapidly. The client needed to scale the application on existing hardware with minimal architectural changes and in a cost-effective fashion. Read

The client is a leading provider for neutral and essential addressing, interoperability, infrastructure solutions for communication service providers and enterprises worldwide. The key challenge was to provide a solution that would efficiently audit more than 2 million records in the least possible time, both in the context of the DNS and WHOIS. Read

The client is a leading provider of clearinghouse and directory services to the global communications and Internet industry. Impetus was engaged for maintenance and production hardening of the Wireless Message Routing Service (WMRS). Read

The client is a leading provider of clearinghouse and directory services to the global communications and Internet industry. The need was to develop the Common Short Codes carrier API. Read

The client is a leading provider of for neutral and essential addressing, interoperability, and infrastructure solutions for communication service providers and enterprises worldwide. The need was to develop a Clearinghouse GUI Framework for offering better services. Read

The client is a leading provider of neutral and essential addressing, interoperability, and infrastructure solutions for communication service providers and enterprises. The need was to redesign and develop the Service Order Administration solution to efficiently support wireline, wireless,and inter-modal (wireline-to-wireless) porting through port-in, port-out, and intra-port functionalities between old and new service providers. Read

The client is a leading provider of Clearinghouse and directory services to the global communications and Internet industry. The need was to deploy SIP-IX product to serve the business and performance needs of the customer. Read

The client is a leading provider of clearinghouse and directory services to the global communications and Internet industry. The need was to provide number portability service to various service providers in a Clearinghouse mode. Read

The client is a leading provider of clearinghouse and directory services to the global communications and Internet industry. The challenge was to enhance the DNS Advantage solution that would result in more reliable end user experience. Read

The client is a leading telecommunications services provider. The challenge was to provide integration between trading partners and service providers’ OSS applications and data sources so that they can easily share business processes and data. Read

The client is a leading provider of innovative solutions for healthcare industry. The need was to verify how the server would respond when 100 users simultaneously began transferring images and audio files from the product to the back-end (server). The client asked Impetus help in identifying the performance bottlenecks and address them. Read

The client is a leading telecommunications provider. One of its products is a handheld mobile TV which allows users to watch television on the move. It needed a testing tool for executing the load testing job for its application with more than 5000 concurrent users for different scenarios. Read

The client is a leading financial risk management solutions provider. The client experienced a couple of outages due to performance issues in the new product release, resulting in a significant loss of revenues. In order to minimize such incidents in the future, the client required a formalized, repeatable and consistent approach for testing its new product releases before they went live. It needed a robust process for certifying new releases every month and verifying them as good for production. Read

The client is a leading telecommunication solutions and services provider. The need was to benchmark the mobile messaging application against a load of 25,000 online users. The aim was to measure the application performance and scalability against desired concurrency before going to market. Read

The customer is a leading provider of enterprise grade software that manages, monitors, and supports BlackBerry mobile users within a company. The client had experienced performance issues at a couple of customer sites. In order to minimize such incidents in the future, the company was looking for a formalized and consistent performance testing approach and strategy that could fulfill its requirements. The company needed a robust process for certifying new releases every month and verifying them as good for production. Read

The client is a leading financial services and solutions provider. The need was to know the number of users the application could support during peak load. It asked Impetus to test the critical business flows and measure the performance characteristics of the application under a high load to identify bottlenecks and address them. Read

The client needed a platform for the delivery of push e-mail to the masses. It was a complex task that required us to support a large variety of mobile handsets, carriers, and Java-enabled devices. Another challenge was to provide push e-mails features on low-end devices which didn’t always have online capabilities. Read

The client is a leading Web-based applications developer and services provider with game changing potential. The need was to develop an application that would be a powerful and fast medium for local search - to find information and learn about the various businesses. The application needed to be enriched to communicate the information through various interfaces such as the SMS, Phone, e-mail, and others. Read

The client is a leading online gaming portal. The need was to develop a robust, scalable, and extensible solution for leveraging rich social features to its existing portal. Read

The client is one amongst the top-notch Investment companies and offers a great amount of financial data and information to the investors. It desired secure, fast, and scalable means for reaching out to the investors, and in turn boost its user experience. Read

The client connects hundreds of suppliers to the retailers featuring a combined product line of 1,000,000+ products. Its customers are online retail merchants and entrepreneurs who buy products at wholesale prices and sell them at retail prices without having to deal with the hassle and expense of storing products, managing inventory, packing and shipping products, and handling returns. Read

The client is a leading provider of business and financial management solutions. The need was to develop a platform for small business owners that would send the right offers to the right customers at the right time more cheaply, easily, and frequently – in other words a powerful mobile marketing solution for Small Business Owners. Read

The client is a leading service provider of online advertising space (for both advertisers and publishers). It offers five result-driven online advertising services: Lead Generation, Email Marketing, Affiliate Marketing, Display Advertising, and Search Marketing. Over 3,000 advertisers across dozens of verticals leverage the client’s innovative solutions and online advertising expertise to improve their online advertising results. Read

The client is a leading provider of IP unified communications systems. The need was to port the Mobile Call Manager application over varied handsets and touch screen devices. Read

The client provides data management products and services to the Infusion and Home Medical Equipment industry. The need was to deploy the home healthcare application in the clustering environment. Read

The client is a global provider of financial risk management solutions. The need was to test its application's client-side performance issues. Read

The client is a leading communications solutions provider. Impetus developed a telecommunications application, and performed localization testing on multiple IM Clients and application compatibility testing on various Windows mobile devices. Read

The client is a leading risk management solutions provider. Its risk management solutions help customers in making more confident decisions, accelerate cash flows, and monitor performance. The client asked Impetus to test its applications for better quality. Read

The client is a global provider of human capital management solutions. The need was to test the application for its performance issues. Read

The client is an Instant Messaging and Presence Services and Solutions provider.The need was to execute pre-certification and localization tests within short schedules and with a high level of accuracy for its application. Read

The client is an advance mobile advertising solutions and services provider. The need was to develop a highly reliable solution with excellent expandability that supported the client’s mobile advertising services. Read

The basic architecture of Home-Care, a DOS-based application, presented a limitation to both the client and its customers in terms of development and support. The software was not scalable to meet the requirements of large customers. The DOS-based application was neither extensible nor interoperable with the current Windows and Web systems. Client wanted to build a replacement for this product. They needed a J2EE model of this product, built with Web interfaces that are scalable and reliable. The attributes ranging from Patient Registration to Claim Generation, Delivery and Financial Management, and HIPAA compliance needed to be incorporated in the new system. Read

The client is a pioneer in providing solutions for hosted contact center. These solutions help many small and medium organizations to have their own call center without making huge upfront capital investments for specialized hardware/telecom equipments and premises. The offering requires a lot of third party components and their integration. To avoid dependency on third party components, client decided to upgrade its offering to latest technology. The challenge was to re-create all major components to avoid dependency, and achieve scalability and performance needs. Read

The client is a provider of hosted execution management solutions and services. The client’s implementation and product development efforts under previous partners fell short of delivering the desired results so the client turned to Impetus to deliver a more robust functional solution faster and at a lower cost. Read

The client is the leading technology provider of 3rd Generation Payment Systems. The client’s end-to-end solution encompasses NFC mobile payments, promotions, and over the air (OTA) provisioning infrastructure software, transaction management software, NFC smart posters, and contactless readers and writers. It needed a dynamic Web application for mobile payments, which could be used to configure the issuer server. Read

The client is a loyalty and community services provider for mobile users. The need was to develop an intermediary application that manages multiple mobile-based games. Read

The client is a leading provider of loyalty and community services for mobile users. The need was to develop lightweight connectors for different carrier networks, in different technologies (J2ME, BREW, and WAP) which would work on all handsets without porting. Read

The client is a messaging infrastructure company that has developed a highly reliable and scalable messaging platform. It wanted to implement a cost-effective Load testing/Automation solution for their messaging platform that would fulfill all their testing requirements. Read

The client’s product is a comprehensive suite of financial close, enterprise compliance and risk management applications. The product is deployable as either individual applications or an entire suite and includes Sarbanes-Oxley Compliance. New product releases were the biggest challenge and the Impetus offshore QA team was expected to perform testing on multiple platforms, manage hot patch testing and certifications, and execute testing on multiple intermediate service packs for previous releases. Read

The client’s product is a comprehensive suite of financial close, enterprise compliance and risk management applications. The product is deployable as either individual applications or an entire suite and includes Sarbanes-Oxley Compliance. The product requires regular enhancements and customization for new customers. Read

The client’s product is a comprehensive suite of financial close, enterprise compliance and risk management applications. The product is deployable as either individual applications or an entire suite and includes Sarbanes-Oxley Compliance. The product has multiple financial statements (Disclosures) which may share the same number or information. The client needed a method to check consistency. Their existing product did not have any automated way of validation which resulted in extra effort from users. Read

The client’s product is a comprehensive suite of financial close, enterprise compliance and risk management applications. The product is deployable as either individual applications or an entire suite and includes Sarbanes-Oxley Compliance. The product had accounts features which were a flat structure format. The challenge was to make it hierarchical so that related accounts can be grouped. Read

The client used to operate multiple HTTP based data services that their partners accessed individually. They desired to replace this system and needed to design and construct a service that would allow their partners a single interface into the systems rather than multiple services in order to get the content they desire. Read

The client connects millions of targeted buyers (end users) with targeted sellers (advertisers) at exactly the right time every day. It sells advertisers targeted ads that appear in response to user-entered keywords. Advertisers pay based on how often users click on their ads and offers. The need was to develop an improved and direct means of interface for the adverisers for accessing the client's critical information and to use their services efficiently. Read

The client connects millions of targeted buyers (end users) with targeted sellers (advertisers) at exactly the right time every day. It sells advertisers targeted ads that appear in response to user-entered keywords. Advertisers pay based on how often users click on their ads and offers. Distribution partners realize a revenue share of that payment. The client required an application, which can act as an efficient interface between distribution partners and the client to use their services. Read

The client offers solutions that are a unique and innovative combination of talent management, workforce management, and human resources solutions. The need was to perform regression testing on different modules of workforce management applications to improve the overall quality and increase their scalability. Read

The client wanted to build the 3rd generation of its existing messaging platform. The challenge was to understand the existing codebase and undocumented intricacies. The application also needed redesigning and adding new functionalities. Read

The client uses a procurement system portal for managing supply chain to collaboration between Suppliers and Healthcare Facilities deriving profit from the transactions. The objective was to re-engineer various sections of this portal using new technology (.Net). The challenge was to ensure nearly ZERO downtime for the live system and seamless integration of re-engineered sections with the older sections of the portal. This demanded absolutely no changes in the user interface and database schema and yet exploit the benefits of new technology. Read

The challenge was to develop a tool that can obfuscate (mangle) and export data from one database to another database and ensure that the obfuscation is unidirectional. Most of the databases used by the client carry customer sensitive information. Regulations, such as HIPPA, bind organizations to secure such data that can reveal an individual’s personal information and prevent unauthorized access to it. Read

The client’s IT infrastructure is heavily dependent upon the information flow between its registered suppliers and healthcare facilities. This information flow often comes in the form of flat files. These files are collated, generalized, and then fed into the application components for further processing. The challenge was to upgrade the existing application that would need to be robust and flexible enough to manage its global file system efficiently. Read

The client provides a core product suite catering to the following business processes of the health insurance industry.It also offers a small and independent implementation of the above suite as packages. One such solution is sales automation, which includes a pre-defined set of features and functionalities, standard implementation methodology, and hosting services. The key challenges were: short implementation cycles, aggressive timelines, and concurrent development with the core product. Read

The client has been offering a flexible and highly configurable product suite that can be deployed to meet the business needs of the insurance carriers. Each of the product modules can be deployed independently on a stand-alone basis or multiple modules can be implemented together in a comprehensive manner. The major challenge was to understand the requirements and execute customizations/feature implementations on short notice. Read

The client maintains massive proprietary databases that provide a continuous, real-time measurement of the myriad ways in which the Internet is used and the wide variety of activities that occur online. The challenge was to solve varied technical issues and enhance functionalities of various client’s business processes and product offerings. Read

The client’s orientation was clearly to develop a financial portal especially for women that would automatically provide financial advice on fund management and investments and improve the overall financial management system. Since the service is targeted to women, it wanted the UI of the portal to be very simple and more user-friendly. Read

The client wanted to extend their advertiser self service system to include the ability to create Video ads (mp3, mpeg, others) through a self service wizard interface and also have the ability to distribute these ads through a flash widget on the affiliate network. It wanted to keep the widget size below 50 K and compress the multimedia content. Read

The client wanted to upgrade its existing application to offer more competent services and solutions to its customers. The LAMP based existing solution used for Lead Acquisitions, Filtering, Matching, Allocation, and Distribution was not equipped to handle larger loads of lead data and add new verticals into the system. Read

The client’s Home Health System (HHS) master data is highly structured and follows the concept of versioning. Any change in the data is controlled by assigning new manual versions. The client needed an application that would help them to categorize the new data and also prepare the scripts to release the new manual data. Read

One of the client’s products is Home Care Management Systems (HCMS) that provide management tools for Home Care and Hospice agencies. This product integrates patient’s clinical and financial data to optimize the effectiveness of health care agencies. The easy-to-use products support complex information gathering and management needs of home health agencies and are fully integrated into home health workflow. The challenges was develop an application that would help the clinicians to manage their local database without using SQL server management tool or Query Analyzer. Read

The client’s documentation system automates the documentation tasks such as entering patient details, generating reports, creating and maintaining payroll, billing, and patient records. The documentation system for the Point of Care (POC) is an interface between point of care and the office to send and receive information. The client needed a highly customizable and scalable framework for the system, so that it can efficiently support different databases using the same code base. Read