Account Director / Senior Manager

Location:
Phoenix
Qualification:
Bachelor/ Masters in Business Administration
Experience:
15-20 years
Technology:
Big Data
Travel:
60%
Role/Skills:
  • The position will be responsible for developing long-term relationships with the portfolio of assigned customers, connecting with key business executives and stakeholders with an objective to lead the strategic growth of sustainable, profitable revenue.
  • He/she will manage every aspect of the service delivery for a large enterprise account with a holistic perspective across excellence in delivery, anticipating growth opportunities, building strong client relationships ensuring client satisfaction in helping solve their business problems.
Responsibilities:
  • Able to interact, conduct commerce and liaise with top echelons business and technology executives in an organization.
  • Operate as the lead point of contact for any and all matters specific to your customers.
  • Build and maintain strong, long-lasting customer relationships.
  • Develop a trusted advisor relationship.
  • Ensure the timely and successful delivery of our solutions in accordance with clients needs and objectives.
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics.
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.
  • Assist with high severity requests or issue escalations as needed.
Personal Attributes:
  • Demonstrated success in Managing Partners.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Experience in delivering client-focused solutions based on customer needs.
  • An understanding of the Big Data space and the major players is a plus.
  • Experience with Business Intelligence, Analytics Tools, or Data Warehousing.
  • An understanding of Big Data customer requirements.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.
  • Good analytical and creative problem solving skills.
  • Excellent listening, negotiation and presentation skills.
  • Excellent verbal and written communications skills.
  • ‚ÄúPeople person‚ÄĚ who is confident and has a versatile personality.
  • Entrepreneurial mind set.
Share:
Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png html pdf doc docx.