01
Background
AMC Health is a market leader in Remote Patient Monitoring (RPM) and virtual care solutions, committed to transforming healthcare delivery with real-time virtual care by providing seamless connectivity between patients and care providers. The company’s focus is on enabling patients to manage their health remotely and reduce the need for in-person visits, while improving patient outcomes and experience.
To achieve this goal, AMC Health aimed to leverage mobile applications for remote health monitoring and offer support for Bring Your Own Device (BYOD) applications to reduce costs. Additionally, the company aimed to simplify workflows and enhance the features of existing applications to stay ahead of emerging market trends and improve patient and care provider experience.
Saved ~$500 per patient by integrating the BYOD client instead of deploying Android tablets
02
Challenge
AMC Health recognized the need to enhance their mobile application to provide a seamless patient and care provider experience. They identified lengthy patient report load times as a key challenge, affecting the quality of care provided by physicians. In addition, the mobile application required a revamp of its UX/UI to better meet users’ needs and simplify workflows. AMC Health’s commitment to providing world-class remote patient monitoring and virtual care solutions led them to undertake a comprehensive app modernization project.
Created a highly reliable solution with 99.99% push notifications delivery, enabling real-time care delivery to patients
03
Solution
AMC Health decided to modernize their existing applications to overcome various technical challenges. The company engaged a team of experts to redesign their mobile applications, making them more user-friendly and compatible with BYOD devices. The team incorporated new features, such as video conferencing, patient surveys, and messaging tools by leveraging an AWS-native stack, to facilitate seamless connectivity between patients and care providers. Modern technologies like cloud computing and microservices were used to improve the performance and scalability of the application, resulting in a 3x reduction in patient report load times, enabling patients to upload their health reports faster and more efficiently.
AWS services used – AWS SNS, AWS SQS, AWS CloudWatch
Reduced patient monitoring report load time from 5 to 1.6 seconds, improving efficiency
04
Results
The app modernization project delivered significant benefits to AMC Health. By enabling BYOD support, the company saved approximately $500 per patient. The 3x reduction in patient report load time improved the quality of care provided by physicians, while the simplified workflows and enhanced application features improved patient and care provider experience.
- Saved ~$500 per patient by integrating the BYOD client instead of deploying Android tablets
- Created a highly reliable solution with 99.99% push notifications delivery, enabling real-time care delivery to patients
- Reduced patient monitoring report load time from 5 to 1.6 seconds, improving efficiency
- Improved efficiency and coverage by supporting biometric devices with reduced production incidents, improving the solution’s reliability
- Ensured compliance with HIPAA and relevant security compliance standards, protecting patient privacy and data security
- Optimized SQL jobs to reduce execution time and improve the reliability of the platform.
05
Conclusion
Impetus’ partnership with AMC Health delivered significant benefits, including cost savings and improved user experience. The AWS-powered modernization project resulted in a more efficient and reliable solution, ensuring compliance with security standards and protecting patient privacy.
Impetus’ team of experts leveraged modern AWS-backed technologies and redesigned mobile applications to create a user-friendly interface, facilitating seamless connectivity between patients and care providers. By improving the application’s performance and scalability, a 3x reduction in patient report load times was achieved, enabling patients to upload their health reports faster and more efficiently.
The app modernization project’s success is a testament to Impetus’ commitment to delivering innovative and transformative healthcare experiences for our clients. We worked closely with AMC Health, drawing on our experience and expertise to help them achieve their goals of delivering better quality care while reducing costs.
