Sentiment Analysis Databricks - Impetus

Sentiment Analysis Accelerator: Decode and Deliver Better Customer Experience

Turn news and customer feedback into real-time, actionable insights with Impetus’ GenAI-powered sentiment analysis—deployed seamlessly on the Databricks Lakehouse.
Impetus/Partnerships/Success with Databricks/Sentiment Analysis Databricks

Impetus Sentiment Analysis Accelerator: Real-time AI for Smarter Decisions

A Databricks-native solution from Impetus that enables enterprises to analyze sentiment at scale, across internal and external data sources, with powerful conversational AI.

Real-time sentiment scoring from news, surveys, and social media

Automated pipelines for classification and feedback processing

RAG-based conversational assistant for natural language insights

Seamless deployment on the Databricks Lakehouse for unified data access

Integration with collaboration tools like Microsoft Teams

Enterprise-grade governance with Unity Catalog and MLflow

Multilingual, region-specific sentiment insights

Configurable models tailored to industry-specific use cases

Contact us to discuss your use cases

Understand, predict, and improve outcomes with Impetus Sentiment Analysis Accelerator

Real-time sentiment extraction

  • Analyze unstructured feedback from tweets, surveys, reviews, and operational systems
  • Automatically categorize comments by aspect (e.g., product, service, experience)
  • Identify emerging patterns and themes before they impact performance

Conversational AI integration

  • RAG-powered assistants deliver query-driven insights in natural language
  • Embed directly within collaboration tools for instant visibility and faster responses
  • Provide automated narrative summaries highlighting top issues and bright spots

Transparent monitoring & governance

  • Track model performance and prompt evolution through MLflow integration
  • Ensure consistent compliance and data lineage with Unity Catalog
  • Continuously fine-tune models for improved accuracy and reliability

Scalable & enterprise-ready deployment

  • Built natively on Databricks for unified data, analytics, and AI workflows
  • Supports both POC-level experimentation and full-scale production rollouts
  • Modular, cost-efficient architecture adaptable to any enterprise ecosystem

Real-world success stories

Frame 26097
Top U.S. Hospitality Brand

Real-time sentiment scoring from surveys and operational data improved customer responsiveness
Conversational assistant gave employees natural language access to insights, speeding up decision-making
Automated pipelines streamlined categorization of guest feedback, reducing manual intervention
Enhanced operational efficiency and guest satisfaction by turning raw feedback into actionable insights

Frame 26097
Fortune 500 Global BFSI Firm

Predicted upcoming product demand by analyzing trends in global financial news and Twitter data
Improved marketing strategies with real-time understanding of public perception and regional sentiment
Automated feedback classification and scoring, reducing manual analysis time from days to minutes
Enabled leadership to act quickly on sentiment-driven insights, boosting customer trust and product adoption

Services and Solutions to Power the Intelligent EnterpriseTM

Launch your Intelligent Enterprise with Impetus and Databricks today!

Learn more
Contact us