Effective January 01, 2022
“Personal Information” is any information, whether correct or not, and whether recorded in a material form or not, that relates to you and which, alone or in combination with other information, could reasonably be used to identify you. However, it does not include publicly available information lawfully made available to the general public from federal, state, or local government records.
If you are using our Product/Service as part of a service other than a Cloud Implementation (e.g., one that is hosted on-premises by your employer), then:
(i) we are not collecting, using, or sharing any of your personal information; and
If you are using our Products/Service as part of an implementation of our “Product/Service” other than a Cloud Implementation, please contact the Implementing Organization to obtain information regarding what personal information they collect and how they use or share that information. We shall not be responsible for protecting your personal information in such cases. However, we strictly advise you to read those third-party policies and agreements.
We may collect/ receive your personal information in multiple ways, depending on which product/service, applications, or websites you use and how you interact with us.
You may choose to submit personal information and additional information to us by purchasing or interacting with our “Product/Service.” Examples include:
For some “Product/Service,” we may ask you to provide information including:
Some of the information is necessary for us to provide you with a particular “Product/Service.” Therefore, our ability to deliver the “Product/Service” may be affected if you do not provide certain information.
We may also collect this information indirectly from publicly available sources (such as your employer’s Website or professional social networks such as LinkedIn) or third-party data providers that maintain individuals’ contact information lists. In addition, other users of our “Product/Service” may also provide information about you when they submit content through the use of our “Product/Service.” For example, you may be mentioned in a technical support case opened by someone else. Similarly, an administrator may provide your data when they designate you as your company’s account’s billing or technical contact.
Please note that we may also access your personal information that our customers may have uploaded to our cloud services.
When you access or use our “Product/Service,” we may collect certain information about your device and your use of our “Product/Service.” Such information may include:
To provide certain features of our “Product/Service,” we may request your permission to access location information from your device. Some functions of our “Product/Service” may not work if you choose not to allow access to this location information. If you have provided your consent to share your location information through one of our applications or websites, you can restrict the access later by changing the settings on your device or by uninstalling the applications. In addition, even if you have not enabled location services for the applications or websites, we may derive your general location information from your use of the applications or websites, including your Bluetooth signal while using our Product/Service.
Some of our websites may also feature cookies associated with certain unaffiliated companies. For example, we partner with other companies to connect you to certain social networks, such as Facebook, Twitter, and YouTube. By engaging with such other companies’ sites, for instance, by clicking the Facebook “Like” button found on our Website, such companies may place session or persistent cookies on your device. This may allow these third parties to collect information about your online activities over time and across websites. The use of these cookies is subject to such third-parties cookie policies, which we strongly recommend you review.
Some of our online advertising takes place through Google Display Advertising. As a part of this program, we use Google Analytics features such as Retargeting. We and the operators of these ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize, and serve ads across the internet based on a user’s past visits to our Website. You can opt out of Google Analytics for Display Advertising or customize Google Display Network ads using the Google Ads Preferences Manager. To disable Google Analytics in general, please download the browser add-on to deactivate Google Analytics provided by Google at https://tools.google.com/dlpage/gaoptout. To learn more about other ad networks, including how to opt-out, click here.
Some web browsers and mobile devices incorporate a “do not track” feature that signals to websites and online services that you do not wish to be tracked when enabled. However, because there is no accepted standard for responding to the do-not-track signal, we do not recognize or respond to these signals.
We may use the information we collect from you to:
We also use the information we obtain about you in other ways to provide specific notice at the time of collection.
If you are an individual in the E.U., we may be required to have a legal basis to process your personal information for these purposes under applicable E.U. law. Therefore, we may ask for your consent in certain circumstances as indicated above, but if we do not ask for your specific consent:
We take steps to ensure that your personal information is not used in ways other than those you would expect, and subject to laws in the country where you live, you have the right to object to our uses of personal information on this basis.
We disclose your information: (i) to our third-party service providers; (ii) to our other group companies; (iii) if we are required to do so by law, regulation, or legal process (such as a court order or subpoena), (iv) in response to requests by government agencies, such as law enforcement authorities, (v) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity (vi) to protect our legitimate business interests, or (vii) with your consent, in any other case. We also reserve the right to transfer any information we have about you in connection with any sale or transfer of all or a portion of our business or assets, including in a reorganization, dissolution, or liquidation.
In addition, if you are using our Product/Service, we may share certain information with the administrator of our Product/Service Network that you are a member of, with other users of our Mobile application, or with third-party services with which our application is integrated.
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
We also ensure that we do not retain personal information longer than necessary in compliance with applicable law. We will keep your data as long as we have a relationship with you, for example, as long as you wish to continue receiving marketing messages from us, or as long as you are a customer (and for a reasonable period after that). When determining how long to retain personal information after we no longer have a relationship with you, we consider how long our customers usually want to continue hearing from us, our legal obligations. The expectations of regulators and the length of time the information is needed for internal audit purposes and to exercise or defend our legal rights.
Our “Product/Service” may contain links to websites maintained by third parties whose information and privacy practices differ from ours, including, for example, websites that process online payments. We are not responsible or liable for the content of any such websites, any use of such websites, or the information or privacy practices employed by the providers of such websites. We encourage you to read the privacy statements of all third-party websites before using such websites or submitting any personal information or any other information on or through such websites.
The Services are not directed to, and we do not knowingly contact or collect personal information from individuals under thirteen. Therefore, if you are under the age of thirteen, these Services are not intended for you, and you should not provide us with any personal information.
All our Company’s marketing emails contain opt-outs/unsubscribe options, and the Company complies with CAN-SPAM.
To request a copy of the personal information, update or correct inaccuracies in that information, or request to remove your information from our systems and stop contacting you, please email email@example.com with a detailed request, including your full name, physical address, and email address. You also have, in particular circumstances, the right to object to our usage of your personal information, the right to restrict our use of your personal information, and the right to have personal data transmitted in the electronic form to you or a third party (the right of “data portability”).
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. However, if you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority in the country in which you live via their Website.
This Policy will be governed by and construed according to the laws of the United States of America and by the laws of the State of California /India and by the law of court of Indore, subject to the jurisdiction of the Courts at Indore.
Your Rights and Choices: The CCPA provides consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to specific information and Data portability rights: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable request, we will disclose to you: (i) the categories of personal information we collected about you; (ii) the categories of sources for the personal information we collected about you; (iii) our business or commercial purpose for collecting or selling that personal information; (iv) the categories of third parties with whom we share that personal information, if any; (v) the specific pieces of personal information we collected about you (also called a data portability request); (vi) if we sold or disclosed your personal information for a business purpose, two separate lists disclosing: (a) sales, identifying the personal information categories that each category of recipient purchased; and (b) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion request rights: You have the right to request that we delete any of your personal information collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: (i) complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (ii) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (iii) debug products to identify and repair errors that impair existing intended functionality; (iv) exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law; (v) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (vi) comply with a legal obligation; or (vii) make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion rights. To exercise the access, data portability, and deletion rights described above, please email a valid consumer request to firstname.lastname@example.org.
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may only make a verifiable consumer request for access or data portability twice within 12 months. A valid consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collect personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to understand, evaluate, and respond to it properly. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Therefore, we will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response timing and format: We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover 12 months preceding the verifiable consumer request’s receipt. The response we provide will also explain why we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or unfounded. If we determine that the proposal warrants a fee, we will tell you why we decided and provide you with a cost estimate before completing your request.
Non-discrimination: We will not discriminate against you for exercising your CCPA rights. Unless permitted by the CCPA, we will not: (i) deny you Products or services; (ii) Charge you different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties; (iii) provide you a different level or quality of goods or services; (iv) suggests that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you specific financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
Contact Information: If you have any questions or comments about this notice, how we collect and use your information described in this section, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at email@example.com
Changes to Our Privacy Notice: We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website with an effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.